1440 Multiversity
  • Common Goods
  • Scotts Valley, CA, USA
  • Hourly
  • Part Time

Position Summary

Reporting to the Shop Assistant Manager, the Sales Associate providesoutstanding, responsive customer service and has a knowledge of positive, healthy lifestyle products sold in 1440 Multiversity's retail outlets.  This position interacts closely with guests making it a critical role in representing 1440 multiversity's mission, vision and values. The Sales Associate provides an efficient service, anticipating guests needs.

Accountabilities

  • Stock and ensure front area is clean and tidy and storage areas are organized.
  • Deliver exceptional customer service including the ability to talk about the product features.
  • Must be able to follow cash handling policies and procedures with 100% accuracy.
  • Work with the entire team to meet measurable revenue goals and service standards.
  • Must be knowledgeable about current in-house programs; Healing Arts services; dining and food and beverage cuisine; and other guest related topics.
  • Must be able to be cross trained in food and beverage.
  • Efficiently and effectively resolve guest concerns and refer major concerns to Assistant Manager or Manager.
  • Must be able to follow safety and emergency procedures.
  • Must be professional in actions and appearance and provide a welcoming, knowledgeable presence to every guest.
  • Continuously seek out solutions to improve the shop and maximize sales.
  • Other duties as assigned.

Essential Skills and Experience

  • Must be able to quickly learn about products, customer sales techniques as well as policies and procedures.
  • Ability to create and maintain positive relationships.
  • Be able to organize and manage multiple priorities in a fast-paced environment.
  • Excellent communication and people skills with an emphasis on listening.
  • Strong orientation towards 1440 Multiversity's mission and core values.
  • Enthusiastic about process improvement.

AAP/EEO Statement:

1440 Multiversity provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, 1440 Multiversity complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

1440 Multiversity expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of 1440 Multiversity's employees to perform their job duties may result in discipline up to and including discharge.

1440 Multiversity
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