1440 Multiversity
  • Events
  • Scotts Valley, CA, USA
  • Full Time

Medical, Dental, Vision, ADD Life Insurance


Reports to: Banquet Production Manager

Department: Food & Beverage

FLSA: Exempt


Position Summary

The Assistant Banquet Production Manager (The "ABPM") at 1440 Multiversity will be responsible for assisting the Banquet Production Manager (The "BPM") in ensuring that all guests receive an aesthetically pleasing event environment supplemented by "deep hospitality" - an authentic service philosophy centered around a like-hearted desire to genuinely care for others in a thoughtful way. This position will champion friendly service, embrace the unique learning environment surrounded by nature and lead teams that will attentively execute all event details, fulfill banquet event orders, ensure accurate billing, and reach customer satisfaction goal metrics.

Key to this position will be strong leadership skills, experience in banquet operations, and human resource skills that support a strong work culture for staff selection, coaching and training of full time, part time and on-call staff as business demands dictate. The position will be hands on, heavily involved in the day-to-day operations and assist the Banquet Production Manager in the areas of scheduling, labor forecasting and analysis, expense forecasting, and the ability to motivate teams and deliver exceptional event and dining experiences.

The ABPM will share responsibilities for the maintenance and par levels of all equipment and product sets, maintaining plentiful food and beverage offerings, conducting daily pre-shift meetings, manage staff certification compliance requirements, establishing proper staffing levels to provide attentive service, executing flawless events, and working collaboratively with all operating departments to ensure expectations of all stakeholders are exceeded.

The ABPM will assist the BPM with the daily oversight of the Kitchen Table Front of House operations including scheduling, payroll, par levels, side work etc. and work closely with the Food & Beverage upper leadership in forecasting as well as labor and expense control.

In addition, the ABPM will have hands-on contact with event program owners and attendees to ensure that communication of needs can be met throughout the organization in a proactive and timely manner. Preparing event sets according to banquet event orders (BEOs), program briefs and site visit forms. Communicate changes in attendance figures, ensure tracking of consumption, procurement and requisitioning of desired products, and accuracy of billing for all assigned events.

Ensure all arrangements and details are consistent with 1440 mission achievement and operational SOPs. Maintain productive and trusted relationships with all leadership positions by anticipating and communicating program and event needs well in advance of event dates.


Accountabilities

  • Assist BPM with oversight of Kitchen Table Front of House operations.
  • Coordinate with the BPM, Director of Event Services/Event Manager and the Executive Chef to facilitate flawless execution of all private events.
  • Prepare & organize coffee breaks, carts, tables, and action stations with appropriate supplies for service and maintain cleanliness for the duration of service.
  • Responsible for ensuring all daylong coffee break services, evening beer and wine bars, all private receptions, dinners, and culinary events are properly set, staffed, maintained, and executed.
  • Manage the presentation of tableware so that it is accessible for the guests.
  • Inspect food and beverage to ensure quality product standards are maintained and replenish as needed.
  • Manage a multi-faceted team of Private Event Servers, Production Associates and Dining Attendants.
  • Facilitate uniquely creative campus-wide food and beverage offerings, educational classes and events.
  • Ensures that all communication and work conform to 1440 mission philosophies and initiatives.
  • Proactively manages all assigned events and programs to ensure smooth operational execution.
  • Coordinate all logistical requirements for all meetings and events, communicating directly with the Director of Event Services and the group contact to ensure that all details are carried out according to the banquet event order "BEO".
  • Assist with the physical set-up of event functions as necessary.
  • Ensure that 1440 standards for the guest's sensorial experience are followed. Where pertinent, music is on at the correct station and volume, firepits are on at the correct time.
  • Be present during guest service times to ensure all arrangements meet 1440 standards and specifications.
  • Verify all assigned event and program space is accessible, clean, comfortable, and secure for guest use.
  • Accommodate faculty requests and needs to establish closer trusted working relationships.
  • Upon conclusion of events/programs, review final billing and ensure guest satisfaction.
  • Provides campus orientation to guests that may have needs.
  • Performs other duties as assigned by the Director of Food & Beverage to meet business and mission objectives.

Essential skills and experience

  • Ideal candidate will be detail orientated with a passion for serving others.
  • College degree preferred, specializing in restaurant management or equivalent experience.
  • Two to Three years of experience as a banquet captain or supervisor in other Food & Beverage outlets.
  • Willing to work a flexible schedule, including early mornings, nights, weekends, and holidays.
  • Ability to work in a fast-paced environment and adapt to frequent changes.
  • Ability to use required computer programs and other technology as needed.
  • Excellent verbal and non-verbal communication skills.
  • Ability to read and execute details from banquet event orders, diagrams, and resumes for assigned events and programs.
  • Strong organizational and problem-solving skills.
  • Effective conflict and change management skills.



Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Other duties

This position is campus-based and will require some local travel. Any need business-related travel is at the discretion of senior leadership and must be approved by the Managing Director prior to booking travel. Evenings, Weekends, and Holiday work will be required as determined by organizational needs, as well as when requested by the Managing Director.


AAP/EEO statement

1440 Multiversity provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, 1440 Multiversity complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

1440 Multiversity expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of 1440 Multiversity's employees to perform their job duties may result in discipline up to and including discharge.

1440 Multiversity
  • Apply Now

  • * Fields Are Required

    What is your full name?

    How can we contact you?

  • Sign Up For Job Alerts!

  • Share This Page
.
logo Events Calendar Experience 1440 Our Purpose Online Learning About 1440 More Stay at 1440