1440 Multiversity
  • Housekeeping
  • Scotts Valley, CA, USA
  • Hourly
  • Full Time

Medical, Dental, Vision, ADD Life Insurance


Named for the number of minutes in a day, 1440 Multiversity is a new kind of immersive learning campus built in the Northern California redwoods. Part personal retreat, part conference center, and part wellness resort, our campus is nestled between Santa Cruz and San Jose in Scotts Valley, CA. Our on-campus programming features weekly, weekend, and daily classes in health and wellness, mindfulness, creative arts, nutrition, personal growth and professional development including team building and corporate training. Our 75-acre state-of-the-art facility offers modern amenities, a Healing Arts Center and fitness center, locally-sourced organic meals, and beautifully appointed rooms under a canopy of redwoods. Kitchen Table invites guests to the center of campus, to enjoy fresh food made from natural ingredients; farm-to-table products from dedicated local providers; and cuisine for those with special dietary needs.


Position Summary

Reporting to the Sr. Operations Manager, the Housekeeping Supervisor is responsible for ensuring the thorough cleanliness of the 1440 campus. The Supervisor must build and lead a team that is both efficient and strongly guest-focused. This is a working position.


Accountabilities

  • Assist in leading the housekeeping team with a focus on outstanding cleanliness and building and maintaining a friendly, welcoming staff that warmly greets each guest.
  • Effectively and efficiently resolve customer concerns and alert Executive Housekeeper of any unresolved concerns.
  • Assists in developing and monitoring staff performance.
  • Assist in creating systems to monitor all aspects of housekeeping at 1440; perform regular monitoring for cleanliness and effective use of resources
  • Implement a plan for regular cleaning of guest rooms, classrooms, common areas, and offices.
  • Assist in training staff to provide efficient, friendly service while maintaining safe practices.
  • Stock all areas and ensure areas are organized, neat and well-stocked; keep inventory documentation up to date.
  • Attend and participate in training and staff meetings.
  • Assist in preparing and monitoring the budget and be able to flex staffing to guest bookings.
  • Assist in training coaching, performance evaluation and quickly address performance issues.
  • Lean and assist in training staff on policies and procedures including safety and emergency procedures
  • Assist in purchasing and inventorying supplies and equipment according to 1440 standards.
  • Must be able to respond to staffing shortages as well as housekeeping and facilities emergencies effectively.
  • Other duties as assigned

Essential Skills and Experience

  • Proven ability to lead, previous supervisory experience preferred.
  • Ability to work nights, weekends and holidays as well as a varied schedule and attend to facilities emergencies that require cleaning.
  • Must be able to manage resources cost-effectively and efficiently.
  • Proven ability to develop and maintain working relationships with internal and external customers and staff.
  • Strong communications and listening skills.
  • Ability to be active throughout most of shift and to perform the physical duties of the position such as lifting, bending, etc.
  • Must be able to use basic computer skills and learn new systems.
  • Bilingual in Spanish and English (speak, write and read) is preferred.

AAP/EEO Statement

1440 Multiversity provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, 1440 Multiversity complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


1440 Multiversity
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