Reports to: Director of Food & Beverage

Department: Food & Beverage

FLSA: Exempt

Position Summary

The Banquet Production Manager (The "BPM") at 1440 Multiversity will be responsible for ensuring that all guests receive an aesthetically pleasing event environment supplemented by "deep hospitality" - an authentic service philosophy centered around a like-hearted desire to genuinely care for others in a thoughtful way. This position will champion friendly service, embrace the unique learning environment surrounded by nature and lead teams that will attentively execute all event details, fulfill banquet event orders, ensure accurate billing, and reach customer satisfaction goal metrics.

Key to this position will be strong leadership skills, experience in banquet operations, and human resource skills that support a strong work culture for staff selection, coaching and training of full time, part time and on-call staff as business demands dictate. The ideal candidate will also be a hands-on servant leader with strong business acumen related to proven scheduling proficiency, labor analysis, expense forecasting, cover counts assessment and the ability to motivate teams and deliver exceptional event and dining experiences.

The BPM is responsible for the maintenance and par levels of all equipment and product sets, maintaining plentiful food and beverage offerings, conducting daily pre-shift meetings, manage staff certification compliance requirements, establishing proper staffing levels to provide attentive service, executing flawless events, and working collaboratively with all operating departments to ensure expectations of all stakeholders are exceeded.

In addition, the BPM will have hands-on contact with event attendees and ensure that communication of needs can be met throughout the organization in a proactive and timely manner. Preparing event sets according to banquet event orders (BEOs), program briefs and site visit forms. Communicate changes in attendance figures, ensure tracking of consumption, procurement and requisitioning of desired products, and accuracy of billing for all assigned events.

Ensure all arrangements and details are consistent with 1440 mission achievement and operational SOPs. Maintain productive and trusted relationships with all leadership positions by anticipating and communicating program and event needs well in advance of event dates.

AAP/EEO statement

1440 Multiversity provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, 1440 Multiversity complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

1440 Multiversity expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of 1440 Multiversity's employees to perform their job duties may result in discipline up to and including discharge.