1440 Multiversity
  • Facilities
  • Scotts Valley, CA, USA
  • Full Time

Reports to: Chief Engineering

Department: Facilities

FLSA: Non-Exempt


About the Role

1440 Multiversity is a 501(c)(3) charitable organization committed to creating hope for living well. We are continually active in our programming and work hard to fulfill our mission of creating hope for living well. This role is best served by a person with a passion for deep hospitality - a term defined as an authentic and genuine love for others. You will work among a driven team of unique and diverse thinkers that share a similar like-hearted approach to the dedicated service and well-being of others. We expect our team members to uphold our standards and with belief that they are the most valuable resource to accomplishing our work. If you thrive in a high-energy organization, developed an interest in your own personal well-being, are committed to seeing others flourish and thrive, have an appreciation for the outdoors, believe in upholding high service standards, an empowered thinker and problem-solver, and are willing to co-create a positive work culture of belonging and unity you will likely be a great fit to thrive within our organization.

As a Facilities Supervisor, you will help maintain a pristine campus aesthetic and smooth-running operational facilities that optimize memorable and educational guest experiences as a junior leader in the Facilities Division. Paramount to your role is energizing 1440's Culture Principles and doing your part to help ensure fulfillment of the organization's mission and vision. In addition to the assigned duties below, you will ensure delivery of quality facilities, operating equipment, guest amenities and service moments emphasized by meaningful interaction with all members of the facilities team while modeling the desired behavior expected of your team members. Through actively support and respect of the direction established by senior leadership, you will be accountable to performance of your job responsibilities and ensure adherence to established standards and protocol throughout campus. As a 1440 junior leader, you must display authentic leadership skills, personally invest in the growth and development of the facilities team, and proactively contribute to the success of your department and division's quantitative and qualitative business goals and fiduciary responsibilities.

All 1440 team members are required to passionately model the organization's charitable purposes and immersive learning experiences. The expectation is that you will make a positive difference within our organization by stimulating sensory-experiences for your fellow 1440 team members, our guests, and in our community by demonstrating the highest level of hospitality, story-telling ability, and professionalism that advances our mission and vision.

What You Will Do:

  • Mentor others: An initiative-taking and personal approach to the growth and development of the facilities team.
  • Uphold quality standards: Create product and service benchmarks for the team to follow with the goal of optimizing the guest experience and always seeking ways to continuously improve product and processes.
  • Maintain and beautify: Create a campus aesthetic that enhances nature and enjoyment for all.
  • Monitor standards: Ensure team practices uncompromising health, safety, and sanitation ethics.
  • Continuing skill education: Foster continued skill development and cross-training capability of all team members.
  • Foster employee wellness: Support the self-care needs of the team by engaging in and promoting wellness activities and initiatives that optimize individual mental and physical health.
  • Manage staff: manage staff, coach, counsel, write schedules, conduct stand-ups, facilitate meetings, and perform other leadership duties.
  • Tenants of Leadership: Embrace and live the 1440 tenants of conscious leadership (50% of your job).

1440 Tenets of Conscious Leadership

Live the 14 Culture Principles: Our organizational culture is part of our DNA, and we passionately commit to nurture and preserve IT. Always attend and participate in daily stand-up meetings to observe behavior and collectively foster open communication with alignment to 1440's mission objectives.

Like-Heartedness: Our long-term success relies upon the generative energy and contributions of all 1440 team members who co-create experiences with loving hearts. We will fully support 1440's philanthropic advocacy work and the five learning pillars to inspire and enrich the world in support of our vision of creating hope for living well in and outside of the workplace.

Conversations that Matter: Foster a safe and open environment to engage in conversations that are important to you in a respectful and professional manner even if it's uncomfortable. Embrace and exude positivity, joy, hope, and optimism - No "drama triangle" negative talk or behavior - fact versus story. Have a personal conversation that matters when an issue arises by respectfully questioning the actions of others if they are inconsistent with our value principles regardless of the person(s) or circumstance(s).

One Team, One Mission: Build trusted relationships with co-workers assist across departmental lines. think beyond the sole needs of your department with yes in mind. High quality is the everyday standard, organizational evolution is constant, and our performance and processes can always be improved.

Engage in Mirror Work: Look in the mirror to become more self-aware with true reflection, truth, and clarity. Be a selfless, humble and vulnerable leader. Show up in a way that consistently demonstrates a mindful and conscious approach to deep hospitality. See the world through the lens of others to build trust. own your actions without making excuses or shifting blame - "mirror, mirror on the wall..."

Open Communication: Build genuinely authentic relationships through respectful communication. Direction should be clear and generally consistent. Politics should be minimal and a professional demeanor is always encouraged. Treat people equitably, listen to contrary perspectives in reverence to others, and display proper decorum while respecting the capabilities of one another.

Belonging & Unity: Our staff is 1440's most important resource, so we will respect the diversity and unique differences among us without passing judgement. Cultivate your personal perspective and pivot from problem to possibility mindset. Develop a deeper compassion and understanding of needs of others and offer the possibility of alternative solutions that create mutual benefit.

Business Acumen: Maintain current knowledge of and fulfill your job responsibilities. be accountable for your actions and remain committed to helping 1440 achieve its financial goals and mission objectives.

Co-Creation: We are all co-creators of 1440 and will contribute meaningful, creative, and innovative

ways to advance the 1440 mission. I will adapt to change and remain open to applying new approaches. We fully support 1440's philanthropic advocacy work to inspire and enrich the world by creating hope for living well. I will do my part to protect our non-profit status by aligning my efforts to our five learning pillars in full support of our vision in and outside of the workplace.


BASIC QUALIFICATIONS & RESPONSIBILITIES

  • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
  • Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
  • Always maintain positive guest relations.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
  • Receive daily work assignments from Chief of Engineering or Director of facilities and review priorities and special projects.
  • Organize materials, tools and equipment to perform daily assignments.
  • Maintain timelines and work schedule in accordance with the preventive maintenance program.
  • Check work orders and night report for any problems. Make rounds checking these problem areas and note any information needed or safety concerns in the resort.
  • Schedule work in accordance with preventive maintenance program in rooms, coordinating with the Executive Housekeeper and Front Office.
  • Perform electrical work orders:
    • Replace light switches
    • Reset circuit breakers
    • Replace wall plug receptacles
    • Replace fluorescent light ballast
    • Replace electrical solenoid valve
    • Replace small motors
    • Use test equipment: ohmmeter, voltage tester, amp probe
  • Perform plumbing work orders:
    • Unplug sinks, toilets, garbage disposals and drain lines
    • Repair or replace valves, gate, globe, ball, solenoid valves
    • Replace washer, gaskets, vacuum breakers, toilet seals
    • Work with different types of pipes including conduit, copper, black, cast iron and pipe hangers.
  • Perform Preventive Maintenance work orders.
    • Monitor and maintain all laundry and dry-cleaning equipment
    • Monitor and maintain all kitchen equipment
    • Maintain guestrooms using Rooms Preventive Maintenance Program Punch List
    • Change air-conditioning filters periodically based on 1440 standards
    • Check HVAC equipment: change filters, belts, bearings and lubricate as necessary. Also check for unusual noise or vibration, adjusting as necessary
    • Change or repair locks as needed
    • Cut and mark keys for guestroom key inventory
    • Check and test-run emergency generator weekly
  • Perform general maintenance to guestrooms and public areas.
  • Assist electrician, carpenter, plumber and painter in all phases of repair work
  • Assist other engineering personnel as instructed by Manager in regard to routine and preventive maintenance
  • Maintain cleanliness and organization of the work area to include:
    • Inventories
    • Requisition (receipt and storage)
    • Trash removal and clean up
  • Maintain the proper use, cleaning, maintenance, and storage of all tools.
  • Handle chemicals for designated uses/surfaces.
  • Ensure security of any assigned keys.

QUALIFICATIONS


Essential:

  • Minimum 5 years experience in commercial electricity, HVAC, and refrigeration
  • Refrigerant Universal Certification
  • Working knowledge of all electrical supplies and equipment.
  • Knowledge of proper chemical handling and disposal.
  • Working knowledge of:
  • health codes
  • electrical codes
  • national/local fire codes
  • local mechanical codes
  • blueprints and wiring schematics
  • power and hand tools, meters, etc. as it relates to the technical trades
  • Fluency in job related English, both verbal and non-verbal.
  • Provide legible communication and directions.
  • Compute mathematical calculations (add, subtract, multiply and divide numbers).
  • Ability to:
  • Interpret manufacturer's literature for installation, preparations, use and upkeep of various materials and products used throughout the property
  • Be well organized and follow instructions
  • Focus attention on details
  • Operate high reach lifts
  • Prioritize tasks and comply with deadlines for work assignments
  • Be a clear thinker and perform well under pressure work assignments
  • Work and perform job functions with minimal supervision
  • Work cohesively with co-workers as part of a team

Desirable:

  • High school graduate or equivalent vocational training
  • Certification or completion of seminars for specialized training
  • Ability to perform Carpentry, Electrical, Plumbing, HVAC

SECONDARY JOB FUNCTIONS

  • Assist with any special projects assigned
  • Assist with room's maintenance which includes replacement of switches, outlets, light bulbs, rewiring of lamps and appliances, caulking bathtubs, shower head replacement.
  • Assume the responsibilities of the Duty Engineer, which includes carrying the EOD phone, conducting rounds, and checking building equipment.
  • Attend designated department and staff meetings.
  • Recommend energy saving ideas.
  • Recommend safety ideas; participates in fire prevention and other life safety programs.
  • Wipe down walls, clean and paint as needed.
  • Repair furniture.
  • Build storage bins, shelves, etc.

Health & Safety

  • Be aware of and comply with safe working Health and Safety practices as applicable around campus - this will include your awareness of any hazards specific to our department and workplace.
  • The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.
  • Report any defects in the building, or equipment according to campus procedure.
  • Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures.
  • Attend six monthly Statutory Fire, Health & Safety training and be fully conversant with and abide by all rules concerning Fire, Health & Safety.
  • Be fully conversant with:
    • OSHA Regulations
    • Risk Assessments for your department
    • Hotel Fire & Bomb Procedures

STANDARD SPECIFICATIONS


Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests.


A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.


This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their manager.


This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.



PRINCIPAL OUTCOMES

  • Maintain the company image and vision statement
  • Make optimal use of financial resources
  • Participate in ongoing training and encourage the personal development of all associates
  • To provide an exceptional guest experience

OTHER DUTIES

  • This role requires a hands-on leader to oversee a successful team in an office/ campus environment and is not a remote role. Any need for travel for business purposes is at the discretion of senior management and therefore, must be approved by the Sr. Director of Operations and/or Managing Director prior to booking travel. All expenses or commitment of department funds for any reason must be approved in advance by the Sr. Director of Operations or a senior department manager.
  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

WORK CONDITIONS

  • Exert physical effort in transporting equipment 30 pounds to 60.
  • Endure various physical movements throughout the work areas.
  • Reach 6' 8" feet/inches.
  • Remain in stationary position for 60/1 minutes/hours throughout work shift.
  • Satisfactorily communicate with guests, management and co-workers to their understanding

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle or feel; and reach with hands and arms. The employee frequently is required to walk and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, crawl; and taste or smell. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  • Work environment: the noise level in the work environment is usually moderate
  • Will be required to walk uneven and elevated terrain for extended periods of time
  • Will encounter various wildlife
  • Insect and plant life that could cause allergic reactions: (i.e., honeybees, yellow jackets, wasps, poison oak, etc.)
  • Refer to Physical and Work Environment Checklist for guidelines & expectations for this job.

CONFIDENTIALITY While working for the company there will be access to a wide variety of confidential information concerning the company, guests, and staff members. It is vital that all such information remains confidential and may not be disclosed to anyone outside the company, guests, or among staff members unless otherwise permitted in writing by the Managing Director.


AAP/EEO STATEMENT

1440 Multiversity provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, 1440 Multiversity complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

1440 Multiversity expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of 1440 Multiversity's employees to perform their job duties may result in discipline up to and including discharge.




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