1440 Multiversity
  • Healing Arts
  • Scotts Valley, CA, USA
  • Part Time

Healing Arts Massage Therapist

 

Position Summary

Reporting to the Healing Arts Manager, the Healing Arts Massage Therapist provides a variety of massage and spa services, anticipating and serving guest needs and surpassing their expectations. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness solutions to meet the needs of the guests.

The Healing Arts facility at 1440 Multiversity has 22 treatment rooms. Additionally, it includes an outdoor hot tub overlooking the redwoods, women's and men's locker rooms with steam rooms in each, a quiet waiting area with indoor and outdoor patio seating, and a small retail area.

 

Accountabilities

  • Provide consistent professional massage and body treatments in accordance with established protocols and accepted certification practices
  • Effectively inform and educate guests about specific wellness concern
  • Properly care for equipment and use proper amounts of product to assist with cost controls
  • Have complete knowledge and understanding of all services and products offered
  • Uphold the standards of sanitation and sterilization as directed by law and Healing Arts policies and procedures
  • Perform prep work, properly clean and restock treatment rooms as required
  • Communicate to management any and all occurrences involving staff or guests in Healing Arts that require attention
  • Actively promote Healing Art's services and retail offerings
  • Handle guests' questions and concerns professionally and courteously
  • Provide accurate, appropriate and immediate responses to all requests by guests
  • Possess the ability to work without direct supervision
  • Maintain a positive attitude and contribute toward a quality work environment
  • Attend and participate in training and staff meetings
  • Must be able to follow safety and emergency procedures
  • Assist in other areas of the Healing Arts operation as needed
  • Be on time for shifts, prompt with each appointment and perform services within the appropriate time allotted for the service
  • Be flexible with scheduling, supporting the needs of Healing Arts
  • Communicate to management any and all occurrences involving staff or guests in the spa that require attention
  • Proactively communicate with other staff to maintain a harmonious team

 

Essential skills and experience        

  • Must have attended a recognized massage school. National certification is desirable
  • Prefer previous day spa or resort spa experience
  • Prefer at least two years of experience as a practicing massage therapist
  • Deep Tissue required
  • Body Treatment experience a plus
  • CAMTC license and liability insurance required
  • Prefer training and/or certification in multiple massage modalities
  • Must have enthusiasm and possess excellent customer service skills
  • Enjoy working with people and possess a friendly and outgoing personality
  • Excellent communication and listening skills, as well as basic computer knowledge
  • Must be a team player
  • Excellent spoken communication, listening and interpersonal skills
  • Must be able to follow safety and emergency protocols
  • A commitment to a flexible schedule that includes nights, weekends, and holidays
  • A strong orientation towards 1440 Multiversity's mission, vision and values
  • Bilingual a plus
1440 Multiversity
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